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From time to time, every business will have hurdles to overcome.Have you ever had one of those weeks that you just want to sweep under the rug and forget ever happened? Me too. In fact, that's how last week went for me. But instead of letting it go, I've decided to share my hurdles with you in this episode of the Resourceful Designer podcast.
My week from hell
My week started off like any other until I received a phone call from a website client. There was a problem with their site. Members couldn't log out. I had recently migrated their website from a Windows server to a Linux server and thought perhaps something had happened in the move. I told them I'd look into it and got to work.
This should have been a warning sign but it took me roughly 5 hours to find and fix the problem. A problem that should have only taken me two minutes if I had just looked. I spent hours combing through code trying to find the issue when it turns out the Logout button had the wrong URL associated with it.
Other than some wasted time that issue wasn't so bad.
Then on Wednesday I received an email from a client asking me when their new website would be launched. This one took me by surprise because I thought I had already launched it two weeks prior. But then I remembered that I had encountered a database error while migrating their site from my staging server to its permanent home, and had decided to put off the launch until the next day.
Somehow it slipped my mind the following morning, and two weeks later I'm being asked by the client for an ETA.
I quickly launched their site, but in the process, I forgot that this particular client runs their own internal email server and I didn't update the proper MX records to account for it.
To make a long story short (I go into all the details in the podcast), I broke their email and it took several hours the next day to get it working again. Unfortunately, this client relies heavily on email for their business and having it down for several hours cost them thousands of dollars in revenue. All because of my mistake.
Needless to day, I felt terrible. Sick to my stomach in fact. But what could I do? The damage was done and I had to move on.
Sometimes in business things will derail you. It's up to you to decide how you'll proceed. Will you stop? Or will you overcome those hurdles?
You have to realise that these hurdles are only a drop in the pond when you look at your business as a whole. They may seem scary when they happen but in the long run they won't affect your business as much as you initially think they will.
What Hurdles Have You Overcome?
What hurdles have you encountered in your business? Let me know by leaving a comment for this episode.
Resource of the week the Divi 3.0
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Running a graphic design or web design business all by yourself isn't easy. If there are any struggles you face running your design business please reach out to me. I'll do my best to help you by addressing your issues in a future blog post or podcast episode here at Resourceful Designer. You can reach me at email@example.com